Knowledge for Change – Privacy Policy
1. Overview
Knowledge for Change (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Knowledge for Change is the Data Controller for the personal data collected through this website. If you have any questions regarding this policy, please contact us at info@knowledge4change.org.
2. The Data We Collect
We may collect, store, and use the following types of personal information:
- Identity and contact data including name, email address, postal address, and phone number
- Technical and usage data including IP address, browser type, operating system, page views, and navigation paths
- Preferences and communications data including your choices regarding marketing and updates
3. Lawful Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we process your data under the following legal bases:
- Consent, where you have explicitly opted in to receive communications such as newsletters
- Legitimate interests, where necessary for operational needs such as improving our website or managing supporter relationships without overriding your rights
- Legal obligation, where required to comply with statutory duties
4. How We Use Your Information
We use your information to:
- Provide services or information you have requested.
- Manage internal record keeping and administrative tasks.
- Send updates, newsletter communications, or fundraising information (where you have consented).
- Analyse website performance and tailor user experiences.
5. How Long We Keep Your Data
We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.
6. Data Security
We have implemented appropriate physical, electronic, and managerial security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Access is restricted to personnel and partners who have a business need to know.
7. Cookies
Our website uses cookies to distinguish you from other users and improve your browsing experience. Non-essential cookies (such as analytics cookies) are disabled by default until you provide explicit consent via our cookie consent banner. You can manage or withdraw your consent at any time through your browser settings or our cookie manager tool.
8. Sharing Your Data
We do not sell, rent, or lease your personal information to third parties. We may share data with trusted service providers who process data on our behalf (e.g., website hosting platforms or email delivery services) under strict data protection agreements. If data is transferred outside the UK, we ensure adequate safeguards (such as standard contractual clauses) are implemented.
9. Links to Third-Party Websites
Our website may contain links to external websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to read the privacy notice of every site you visit.
10. Your Legal Rights
- Under UK data protection law, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data.
- Object to or restrict the processing of your data.
- Request the transfer of your data to another party.
- Withdraw consent at any time where processing is based on consent.
- To exercise any of these rights, please email us at info@knowledge4change.org.
- 11. How to Complain
If you have concerns about our use of your personal information, please contact us first so we can resolve the issue. If you remain dissatisfied, you have the right to lodge a complaint with the UK regulator, the Information Commissioner’s Office (ICO):
Website: ico.org.uk/concerns
Helpline: 0303 123 1113